Shipping Information

We ship via UPS Ground and USPS Priority Mail - whichever method will provide you with the best service. Most in-stock items will ship within 48 hours from the time the order is placed. For shipment to PO Boxes, we will ship your package USPS Priority Mail.

OUT OF STOCK ITEMS 

1. Please call 1-866-578-8697 if you wish to make sure that the items you are ordering are positively in stock. Thanks to our loyal customers, many great things leave our stores on an hourly basis. Therefore, an item may be out of stock even though it does not say so on the webpage. Thanks for your understanding that our stock levels change very quickly.

2. If you place an order that contains an out-of-stock item, it is our policy to ship the in-stocks items immediately, then ship the backordered items as soon as they arrive in our store.

UPS GROUND
Allow 5-10 business days for delivery.
Orders placed after 2:00 p.m. (PST) will go out with the next day's shipping.
The arrival date will depend on the distance it travels from Portland, Oregon.

SHIPPING CHARGES

AMOUNT Add
9.99 and under 6.95
10.00 to 24.99 7.95
25.00 to 39.99 9.95
40.00 to 54.99 10.95
55.00 to 74.99 12.95
75.00 to 89.99 14.95
90.00 to 124.99 16.95
125.00 to 199.99 18.95
200.00 to 249.99 21.95
250.00 to 299.99 24.95
300.00 to 399.99 27.95
400.00 and up 32.95


OVERSIZED SURCHARGES
Due to large box size or heavy weight, some items require extra - or oversized - shipping charges. These added charges range from $5.00 up to and extra $25.00 charge. In the case of oversized shipping, the total shipping cost is noted on the product's information page. 

UPS 2nd DAY AIR
UPS 2nd DAY AIR is available. The charges will be added separately to your bill. Call us at 1-866-578-8697 and we will add this option and charge it to your order.
Allow 2-3 business days for delivery.
Orders placed after 2:00 p.m. (PST) will go out with the next day's shipping.
Packages will arrive two days after their ship date, excluding weekends and holidays.

WEEKENDS
Please note that UPS does not deliver on Saturdays and Sundays unless the customer specifies a "Weekend Delivery" which costs an extra $10.00 per package.
Call us at 1-866-578-8697 and we will add this option and charge it to your order.

ALASKA & HAWAII
There will be an extra charge of $10.00 per box, since the items must be shipped by Air.

MILITARY ADDRESSES
Packages sent to APO and FPO addresses can not be shipped via UPS.
We must send them instead using the U.S. Postal Service Priority Mail. An extra charge of $10.00 per box will be applied to your order at checkout.

INTERNATIONAL SHIPPING
We can ship outside of the United States. However, shipping costs will vary according to the destination and the weight and size of the package. We ship our international packages by way of the U.S. Postal Service using their Airmail delivery. The shipping cost will NOT show up on your original order, but will be added after the order is received and shipping is calculated. Please email us if you need further information. Note: Piccolo Mondo Toys is not responsible for shipping delays or problems once a package leaves the United States. Postal services vary from country to country, so we cannot predict when your package will arrive.

 
Holiday Catalog Cover 2013